How to contact us for support

Stuck on something, or just have a question? A real person will help. Here’s how to reach us and how to get a fast, useful answer.

Ways to reach us

• Email — hello@nanoappstudio.com for general help and how-to questions.
• Contact form — use the form at /contact if you prefer.
• Billing & account — email hello@nanoappstudio.com; for privacy or data requests use privacy@nanoappstudio.com.
• Book a demo — want a walkthrough before committing? Request one at /demo.

Help us help you faster

Including a few details up front saves a round-trip:

• The email address on your account.
• What you were trying to do and what happened instead.
• The page or feature involved (a link helps).
• A screenshot if it’s visual.
• Your device and browser for anything that looks like a glitch.

Response times

• We typically reply within 1–2 business days.
• Paid plans get priority, and urgent issues are handled faster.

Before you write

Many answers are already in this help center — try a quick search at the top of the docs page. If it’s not there, we’re glad to help.